Contact Us

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Whenever possible, it's best to use the official channels for contacting the team with your issue.

General Questions

General Feedback

For general feedback about any topic you can:

  • Fill out our generalized feedback form which can be filled out anonymously. This goes to a Google Sheet which we periodically review, collate and analyze. Drop anything in there, and we'll take a look and get back to you if it's appropriate.

Development Inquiries

Moderation Issues / Inquiries

Neos / Patreon Account Issues and Perk Claiming

If you have a Neos account issue or Patreon account linking or perk claiming request, please contact Shifty (Shifty#7944) on Discord; she can help you process your requests. Specifically, she can assist with the following:

  • Resending a verification token for account registration
  • Correcting a misspelled registration email address or display name
  • Changing an account's display name
  • Linking a Patreon account that uses a separate email from the Neos account (Patreon accounts with the same email address are linked automatically within an approximately six hour window)
  • Claiming Patreon perks (custom 2D/3D badges, group creation, and exit message submissions)